Pre-purchase enquiries

• Our team has been working with Yardware products for decades and can be relied upon to have the answers to whatever queries you might raise.
• From long experience we also know what works and can offer advice if you’re less than certain about which products to choose.
• Click here to see our FAQ

Sales help

• For personalised shopping assistance, visit our Sydney showroom at 6 - 12 O'Riordan St, Alexandria or call us on (02) 9310 2666.
• Click here to take advantage of our White Glove Virtual Shopping Service.
• We’re also happy to assist with online sales.

Delivery

• When a purchase is made we initially provide an estimate for local deliveries.
• Regional and interstate deliveries, we will provide a quote once we have a full delivery address.
• We then follow up with specific details well in advance of purchases being delivered to your home or specified location.
• Click here to see our Shipping and Delivery policy.

After sales service

• Should an issue arise with any Yardware product, please notify us promptly, preferably by email with photos to customercare@yardware.com.au
• Click here to see our Returns and Refund policy.
• Click here for information on Care and Maintenance of Yardware products.

Your security

• We care about your privacy and security.
• The information we gather about you when you visit our site or purchase online, is securely encrypted and not disclosed to anyone.
• Personal contact information is only used to contact you in relation to your purchase or enquiry, and to contact you for general advertising, but only with your express consent.
• Click here for our Privacy Policy.