Customer Care

At Yardware we’re dedicated to assisting customers before, during and after sales.

Whatever the issue, please reach out to us on (02) 9310 2666 or at 

Pre-purchase enquiries
  • Our team has been working with Yardware products for decades and can be relied upon to have the answers to whatever queries you might raise.
  • From long experience we also know what works and can offer advice if you’re less than certain about which products to choose.
  • Click here to see our FAQ
Sales help
  • For personalised shopping assistance, visit our Sydney showroom at 6 - 12 O'Riordan St, Alexandria or call us on (02) 9310 2666. 
  • Click here to take advantage of our White Glove Virtual Shopping Service.
  • We’re also happy to assist with online sales. 
  • When a purchase is made we initially provide an estimate for local deliveries. 
  • Regional and interstate deliveries, we will provide a quote once we have a full delivery address. 
  • We then follow up with specific details well in advance of purchases being delivered to your home or specified location.
  • Click here to see our Shipping and Delivery policy.
After sales service
  • Should an issue arise with any Yardware product, please notify us promptly, preferably by email with photos to 
  • Click here to see our Returns and Refund policy.
  • Click here for information on Care and Maintenance of Yardware products.
Your security
  • We care about your privacy and security.
  • The information we gather about you when you visit our site or purchase online, is securely encrypted and not disclosed to anyone.
  • Personal contact information is only used to contact you in relation to your purchase or enquiry, and to contact you for general advertising, but only with your express consent.
  • Click here for our Privacy Policy.